Privacy Notice
1. Scope and Purpose of This Notice
This privacy notice explains how we collect, use, and protect your personal data when you visit or interact with this website. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR).
For any privacy-related questions, you can contact us at: tzertzelos46@gmail.com
2. What Data We Collect
Depending on how you use this website, we may collect the following types of personal data.
Contact & Account Information: Your name and email address, collected when you subscribe to our newsletter, leave a comment, or fill out a contact form.
Payment Information: If you make a purchase through this website, payment details (such as card number and billing address) are processed securely via our payment provider. We do not store your full payment details on our servers.
Cookies & Usage Data: We use cookies and similar tracking technologies to understand how visitors use our website. This may include your IP address, browser type, pages visited, time spent on the site, and referring URLs.
User-Generated Content: Any content you voluntarily submit — such as comments, reviews, or messages — may be stored and displayed on the website.
3. Why We Collect Your Data (Legal Basis)
Under the GDPR, we must have a lawful basis for processing your personal data. We send newsletters and updates based on your consent, which you may withdraw at any time. Payment processing is carried out as a contractual necessity. Website analytics are conducted on the basis of our legitimate interests in improving the site. Responding to your enquiries is also based on our legitimate interests, and we comply with any applicable legal obligations where required by law.
4. Cookies
We might use cookies to enhance your browsing experience, only essential cookies necessary for its basic functionality. We do not use third-party tracking or advertising cookies. Essential cookies are necessary for the website to function.
By continuing to use this site, you agree to the use of these necessary cookies.
5. How We Share Your Data
We do not sell your personal data. We may share it with trusted third parties only where necessary, including payment processors (e.g. Stripe, PayPal) to handle transactions securely. All third parties are required to handle your data securely and in accordance with applicable law.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary. Contact and email data is kept until you unsubscribe or request deletion. Payment records are retained for up to seven years for legal and accounting purposes. Comments and user-generated content are kept while published and deleted upon request. Analytics data is typically retained for 26 months, then anonymised or deleted.
7. Your Rights Under GDPR
As an EU resident, you have the right to access a copy of the data we hold about you, to have inaccurate or incomplete data corrected, and to request the deletion of your personal data (the "right to be forgotten"). You may also ask us to restrict how we use your data, receive your data in a structured and machine-readable format, or object to processing based on legitimate interests or for direct marketing. Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at tzertzelos46@gmail.com.
You also have the right to lodge a complaint with your national data protection authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment data is handled via encrypted, PCI-DSS compliant processors and is never stored directly on our servers. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Notice
We may update this privacy notice from time to time.
11. Contact Us
If you have any questions about this privacy notice or how we handle your data, please contact: tzertzelos46@gmail.com